Job Summary

To provide quality food and beverage service that is consistent with the SBU’s SOP at all times.

Duties and Responsibilities

  • Ensure that all colleagues’ activities adhere to and support the JA Resorts & Hotels Quality Standards.
  • Provide a link between kitchen and service areas.
  • Provide table and/or counter service of all menu items.
  • Provide table and/or counter service of alcoholic / non-alcoholic beverages.
  • Update food and beverage knowledge required to carry out duties
  • Consistently monitor quality of food and beverage being served, and report to the supervisor or assistant outlet manager.
  • Perform all assigned duties efficiently; technically correctly, following LQA (Link Quality Analysis), Standard Operating Procedures and Company Policy.
  • Be aware and follow HACCP Procedures and Fire Safety Procedures.
  • Follow and complete assigned tasks on time.
  • Arrange necessary mise-en-place and side stations accurately to run operation smoothly.
  • Be aware of the reservations in the assigned section.
  • Greet the guest and present the menus according to the SOP (if applicable).
  • Take the food and beverage order from the guest using up selling skills (if applicable).
  • Know all the drinks prices, cocktail, shooter, wine and champagne lists.
  • Enter all food and beverage orders in to the POS system and ensure that customer orders are assembled properly in kitchen and the bar.
  • Serve drinks and food according to the guest orders.
  • Verify that customers are satisfied with their orders and if not take immediate actions to resolve the problems.
  • Refilling customer drink orders throughout the meal.
  • Clear all the chinaware and glassware when guest finished their meals and drinks
  • After guest left re set the tables for next diners immediately.

Experience and Skills 

  • High School or equivalent.
  • Vocational Diploma or certificate.
  • Food Hygiene – BASIC
  • Minimum one year experience in similar role and property rating.
  • Basic knowledge and experience of non-alcoholic and alcoholic beverages.
  •  Knowledgeable in food and beverage service standards.
  • Experience and knowledge in upselling.
  • Knowledge of cashiering procedures. Knowledge how to use POS.

Or, know someone who would be a perfect fit? Let them know!

JA The Resort, Dubai

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