Job Specification:

The Learning and Development Manager will oversee the training and development programs . This role is responsible for ensuring that all employees receive the training necessary to excel in their roles and uphold the company's standards.

Duties and Responsibilities:

• Design, implement, and oversee learning and development programs across the three hotels within The Resort.
• Ensure effective onboarding processes for new hires to instill company values and culture.
• Develop and manage training schedules, ensuring all employees have access to necessary training.
• Evaluate and update training programs based on feedback and industry trends.
• Work with department heads to identify specific training needs and gaps.
• Ensure compliance with all legally required training and certifications, maintaining accurate records and documentation.
• Plan and manage the L&D budget, ensuring cost-effective utilization of resources.
• Monitor expenses related to training programs and initiatives to ensure they are within budget.
• Ensure cost-effective utilization of training resources and materials.
• Develop and implement a strategic plan for learning and cultural development aligned with the goals.
• Foster a culture of continuous improvement and learning within the hotel.
• Use data-driven approaches to measure the effectiveness of learning programs and initiatives.
• Collaborate with the Director of Learning and Culture to integrate cultural initiatives into business strategies.
• Stay updated with industry trends and best practices to ensure The Resort remains competitive in its training and development efforts.
• Provide guidance and support to managers and employees regarding career development.
• Promote a culture of inclusion, diversity, and continuous learning.
• Facilitate one-to-one coaching, training programs and workshops to enhance team cohesion.

Experience and Skills:

• Bachelor’s degree in Human Resources, Education, Business Administration, or a related field.
• Minimum of 5 years of experience in learning and development, with at least 2 years in a managerial role.
• Proven track record of developing and implementing successful training programs.
• Strong understanding of hotel and resort operations and industry standards
• MS office
• Proficiency in learning management systems and training software.