Job Specification:

Assist in the preparation, organization and running of the external areas, facilities and guest related services of the Golf Department.

Duties and Responsibilities:

Assist in the preparation, organization and running of the following external areas, facilities and related guest services of the Golf Department whilst demonstrating flexibility to assist fellow team members in their tasks and duties in any other area of the Golf Operation if and when required.

Bag Drop Off & Collection Area –

• Meet and greet the guests on arrival and departure and assist with transportation of their golf equipment to and from their arrival and departure point.
• Provide a complimentary club cleaning service to guests on completion of their round.
• Assist and service guests with their club, cart, trolley and shoe rental requirements.
• Ensure all areas, facilities and equipment of the Bag Drop/Collection points are presented to the highest of standards at all times.
• Offer and provide assistance to all guests entering the Bag Drop area.
• Assist with the safe and efficient storage of in-house’ guests’ golf equipment within the Bag Store area.

Ensure the Bag Store is organized, maintained and presented to the highest standard.

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Cart Rental Area

• Ensure all carts are presented to the required standard and available to the guest throughout the day.
• Clean, store and charge carts throughout the day in preparation for the next day’s business.
• Drive carts in a safe manner at all times.
• Report damage and cart breakdown to the Golf Office as soon as possible and remove from service immediately.

Assist and advise guests on how to operate the golf cart.

Driving Range

• Meet and greet guests on arrival and departure from the Driving Range area and provide service to the highest standard.
• Present all areas, facilities and equipment to the highest standard and ensure advertised opening and closing are adhered to.
• Assist and service the guest with their rental club hire and range ball requirements and collect the appropriate facility tickets.
• Maintain, clean and store all rental equipment.
• Collect and wash of the range balls from all areas of the range when required.
• Ensure all equipment and facilities are secure in non-opening hours
• Monitor and report facilities or equipment requiring maintenance, repair or replacement to the Golf Department as soon possible.

Assist with Tournament and Clinic Organization.

1^st Tee Starting

• Meet and greet the guests on arrival and departure to and from the 1^st Tee Area.
• Monitor, control and organize the starting times of guests playing on the course
• Collect Guest facility tickets
• Assist with Tournament Organization.
• Implement Golf Rules and Standards of play whenever necessary.