Guest Relations Executive (Lady in Blue)
LADY IN BLUE – GUEST RELATIONS EXECUTIVE
JA Ocean View Hotel
Do you have what it takes to be the face, heart, and soul of the hotel?
This is not a front desk role. This is a presence.
We are looking for a Lady in Blue — bold, charismatic, and empowered. As the Hotel Ambassador and First Lady of the property, you set the tone, own the guest experience, and represent the very essence of JA Ocean View.
Your Mission
Own the guest journey from arrival to farewell. Create emotional connections, anticipate needs before they’re spoken, and turn stays into stories — with the authority to act, decide, and deliver instantly.
Why This Role Hits Different
You personally welcome, engage, and farewell VIPs
You resolve issues, approve upgrades, and wow guests on the spot
You drive guest satisfaction, reputation scores, and loyalty
You are the bridge between guests, operations, and leadership
You are visible, proactive, and always ahead of the moment
This Role Is for You If
You want to be seen, trusted, and empowered.
You thrive on the floor, love people, and know that unforgettable service starts with you.
If you’re ready to lead the experience — this is your stage.
- Department
- Front Office
- Role
- Senior Guest Service Agent
- Locations
- JA Ocean View Hotel, Dubai
JA Ocean View Hotel, Dubai
Learn About our JA Culture
About JA Resorts & Hotels
Where the real essence of a warm welcome is captured in breathtaking locations in the Middle-East and the Indian Ocean. Whether it's a family holiday, a romantic getaway or a business trip, we extend unforgettable experiences every time. From the first hello to the last goodbye, you can relax and rediscover the real you knowing every need is being taken care of.